Course
Knowledge Base Article Creation - Training for Technical Support
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Knowledge Base Article Creation - Training for Technical Support
- 001:10:00
- Downloadable resources available
- Diploma of Completion included
Course details
Difficulty Level
Beginner
Language
English
Completion time
001:10:00
Product covered
Knowledge Base Article creation course is dedicated to Technical Support Team. With a well-tended KB in place, the currency of success changes from closing cases to contributing to customer success by creating and sharing knowledge.