This course will explore setting up an Automation Center of Excellence (CoE). You’ll learn to identify relevant Key Performance Indicators (KPIs) and key governance areas, and manage your automation initiatives.

Throughout this course, you will delve into the complexities of setting up an Automation Center of Excellence (CoE). You'll learn how to identify the most relevant Key Performance Indicators (KPIs) for various stakeholders and discover the key areas targeted by governance.

We will equip you with the necessary tools to effectively measure and manage your automation initiatives.

At the end of the course, you should be able to:

1. Develop a detailed automation program charter that outlines clear objectives, establishes a governance framework, and identifies all key stakeholders.

2. Design comprehensive strategies to measure and enhance the value of automation projects, ensuring they deliver both tangible and intangible benefits across your organization.

3. Document and implement practices within your automation program that ensure sustained governance, aligning people, processes, and technology under your Center of Excellence framework.

Course agenda:

1. Establish the Automation CoE by writing the Automation Program Charter.

2. Assess value realization, optimize processes, and track metrics.

3. Develop a comprehensive governance plan encompassing people, processes, and technology.