In this course, we are introducing you to the lifecycle of an automation idea. It also includes sharing CoE-driven ideas, cost benefit analysis and how automation ideas and automations are managed. In addition. it also covers the dashboards and reports in Automation Hub to track the performance and cost of the automation program. 

Audience: 

The course is mainly addressed to the Center of Excellence members and leaders, such as Process Owners, Subject Matter Experts, Business Analysts, Citizen Developers, or Process Consultants. However, this could be of interest for anybody looking to see how automation ideas become reality. 

Learning objectives:

At the end of this course learners should be able to:  

• Describe what automation idea is and its submission methods. 

• Identify the automation idea phases and corresponding statuses. 

• Identify the collaborator roles involved in the automation idea journey. 

• Describe CoE-driven idea and identify who can submit it. 

• Share CoE-driven ideas. 

• Describe the purpose of the Cost-Benefit Analysis and fill it in. 

• Describe how automation ideas and automations are managed in the Qualification phase. 

• Explain the Automation Pipeline and the Decision Pipeline. 

• Describe the phases and the collaborator roles involved in the implementation of an automation idea. 

• Use the dashboards and reports in Automation Hub to track the performance and cost of the automation program. 

Agenda:  

• Automation Idea and its Phases  

• Submitting CoE Driven Ideas 

• The Cost-Benefit Analysis 

• Qualification and Pipeline Management 

• The Implementation Phases 

• Performance and Cost Tracking