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This course is meant to educate business users and technical audiences on how to use the analytics and monitoring capabilities within the Communications Mining platform.
It provides an overview of the methodology to define your desired outcomes, generate insights, track and share them, and translate them into action. It also covers communications monitoring using Quality of Service and alerting, as well as how Communications Mining enables continuous improvement.
The Using UiPath Communications Mining for Analytics and Monitoring course takes 120 minutes to complete. At the end, you’ll receive a diploma of completion.
To make the most of this learning experience, we recommend going through the introductory UiPath Communications Mining Overview course in advance.
This course is aimed at technical audiences and business users, as well as anybody else curious to see the power of Natural Language Processing in business.
The full agenda covers:
At the end of this course, you should be able to: